Lectra Deutschland GmbH

Inside Sales Consumables & Parts

Summary:

The primary function of this position is to support the local development of Spare Parts and Consumables sales (blades, sharpening tools, cutting support, Maintenance kits, drills, and rolls consumables such as paper or polyethylene) in the region. This position includes two major roles.

• Support the local Field Sales responsible to enhance the C&P business and ensure customer satisfaction and management of orders.
• Manage assigned customers independently and with high customer focus.
• Additionally control, manage and forecast the needed volume of roll goods within region.

Duties and Responsibilities:

Main activities:

• Active (inside) sales of C&P to dedicated accounts
• Local and regional stock management and forecast planning
• Logistics and order follow-up
• Import of C&P material and preparing of needed documents
• Preparing customer offers, execution of orders and invoicing
• Negotiation of offers
• Order management
• Customs’ paperwork
• Customer relation management
• Monthly business reporting

Beside activities:

• Process improvements
• Backup of local team

Requirements:

• 3 years or above of relevant experience related to internal sales (within C&P activity would be preferred) with a minimum of 2 years in direct B2B sales
• Team player and open minded behavior
• Dynamic, tenacious and autonomous in the relationship with internal and external customers
• Computer literate (Salesforce or other CRM, Oracle, MSOffice)
• Stock management and customs’ regulations in regards to Import/Export
• Basic accounting skills
• Well organized and good in-time management in order to achieve yearly action plan
• Proven ability to communicate effectively
• Self-dependent working behaviour and ability to assert oneself
• Fluency in German and English is mandatory

Travel:

• The position is based in Ismaning, Germany, and some travel (customer visits, headquarter, subsidiaries etc.) is required
• The position is full time (39 hrs/week)