lectrasa
Date:  Jun 3, 2024

Germany, DE

Lectra Deutschland GmbH

Field Service Engineer (m/w/d)

 

Main activities

o Field Service repair on HW and SW products

o Solution setup, testing and verification on-site

o Trouble shooting / Deep failure analysis

o HW and SW installation and customer trainings

o Preventive Maintenance and System Audits

o On-call duty

o Inventory management of car stock

o Continuous support in optimizing service level

o System integration

o Reporting of service activities

 

Beside activities

o Sales of service

o Hotline support

 

Requirements

o Qualification as mechatronics engineer or equivalent education

o 3 years of experience desirable

o Mechanical and electronic skills

o Analytical structural working

o Good knowledge of Windows/Office Software/Tools, TCP/IP and Wireless connections

o SW skills in OS, Network, FW, Applications

o Data capturing/management basic skills (e.g. SQL)

o Service behaviour and customer orientation

o Self-education

o Mobility/flexibility

o Capacity of teamwork and conflict management

o Proven ability to communicate effectively

o Driving license for car is mandatory

o Self-dependent working behaviour and ability to assert oneself

o Languages: German fluent level, very good knowledge of English, knowledge of Slovenian / Croatian / Serbian welcome.

o Willingness for 100% travel to the customer sites in the region (mainly DACH)

 

This position is field-based in Bavaria(or South of Germany).