We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. But it doesn’t stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we’re always on the lookout for new tech-enthusiasts to join the team! With more than 50 years of experience and a presence in over 100 countries around the world, we are 3000 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together?

For more information, please visit www.lectra.com

Position Summary

The primary function of an Inside Sales Associate is to manage sales of Spare Parts and Consumables; focus on retention of existing contracts and win-back of recurring contracts; follow and partner on high-level projects with customers; and support the sales team with opportunities for both new sales and contract renewals.  This position will be responsible for achieving revenues objectives on a weekly, monthly, quarterly, and yearly basis.

DUTIES AND RESPONSIBILITIES

• Develop the business of Spare Parts & Consumables within US and associated regions.
• Develop and maintain relationships with key accounts and promoting sales of Lectra Spare Parts & Consumables to all clients within the region.
• Assist the team to achieve or exceed the budgeted margin, turnover and volume objectives.
• Develop aggressively the business increasing market share, creating new reference accounts and carrying out segment penetration.
• Provide product and service information for clients and colleagues.
• Strengthen the existing business through regular customer reviews to identify and conclude opportunities.
• Communicate and coordinate with internal staff to resolve issues in a timely manner manage problem resolution tracking and implement new programs.

EDUCATION AND/OR EXPERIENCE

• 1-3 years Sales experience
• 1-5 years of Customer Service experience
• Initiating new business or managing existing accounts a plus.
• Must have working knowledge of Windows XP, and MS Office

• Associates preferably in Business, or Engineering

POSITION QUALIFICATIONS

• Spanish speaking. Must have excellent verbal and written communication skills
• Sales skills (presentations, following up, cold calling, quoting.)
• Skills in listening to and understanding customer needs and providing quality customer service
• Skills in planning, organizing, and managing multiple tasks while focusing on priorities.
• Ability to cope with pressure (without comprising standards) by being well organized.
• Be commercially aware with sound judgment and have client-facing and business development capabilities
• Be charismatic, bright, numerate, analytical, creative can-do mentality,
• Have a high level of adaptability and energy.
• Have an ability to challenge with clear and coherent arguments along with the ability to achieve respect from technical colleagues.

TRAVEL

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• 25% Domestic and International